SANParks and operators permits: What’s with that?

There’s been quite a lot of talk about the announcement by the Table Mountain National Park that it has extended its deadline for commercial operators to apply for permits.

In “Poll position: Table Mountain permits ̶̵ just another excuse?”Tourism Update asked if readers thought that the Park “should be charging tour operators to conduct commercial activities within the reserve?”

In reply, Rob Parkinson said that he couldn’t see “why we should be forced into having a ‘Permit’ to visit Table Mountain. I believe that ALL tour operators should stand together and refuse to comply. What next, a separate ‘Permit’ for Boulders, or another to visit Cape Point? What do we get offered for this Permit? Its time we stood together and said NO! Its just another excuse for some income from a soft target.”

And Alan Bramwell said: “Don’t forget the commercial operators bring your revenue stream. Start alienating them at your cost.”

While Jack Jordan said: “It seems to be a trend to levy a charge of some sort at many of our wonderful scenic tourist attractions which discourages the less affluent visitors. It would be interesting to know where the money goes and what it is used for. I suspect we may be unpleasantly surprised if we knew.”

Having been the unlucky holder of a concession in a National Park (I operated the Kingfisher Ferry in the then Wilderness National Park in ’94, ’95 and ’96), I have a few observations of my own.

In the media release about the extension of the deadline, we read that “TMNP’s commercial operator permitting process aims to ensure that the impact of the commercial activities taking place within the boundaries of the park are carefully managed and do not impact negatively on its core conservation mandate.”

And that makes sense, if you think about it. Too, the cost of a permit is just R150, and you can’t really argue with a piddling amount like that. Conservation, after all, has to pay for itself. (Mind you, I do wonder about the arrogance of the bit where it says “Companies that have already registered, as well as those who register before the deadline of 1 June 2012, will receive permits valid until 31 May 2013 as a thank you for timely registration.” — Gee, thanks, Santa.)

But seriously – if permits are so important, why worry about deadlines? Surely companies go in and out of business all the time, their financial years end on different dates, and not all organisations will want to use the Reserve every year – so why not simply make it a requirement that everyone has to renew their permit every 12 months, regardless of the date on which it was first issued?

But wait. What if you’re a tour operator and you want to take a bus tour to Cape Point? You pay entry fees at the gate, don’t you? Or you’re a private tour guide and you want to take your guests on the cable car? You pay for that too, right? And, as a business, you also pay your rates and taxes, your license fees, your vehicle permits, your insurances, your …

What I’m saying is that this permit system is just another way of taxing the operators. And it is wrong.

Imagine receiving this media release: “The privately owned, 60,000 hectare Thandi Nature Reserve (home to the Big Five and our famously intimate, luxurious tented camp) announced today that all commercial operators would be required to buy access permits before they’ll be allowed to bring paying guests onto the property.

“This on top of our STO rate of R20,000 per person per night.”

Do you reckon for one minute that Thandi will get *any* business in the future?

Didn’t think so.

And on this note – it’d be interesting to know if the Consumer Protection Act would sanction such a permit system, since the Act makes it clear that consumers have a right to use service providers of their choice. And, if SANParks forges ahead with its permit system, some operators will effectively be barred from entering the Table Mountain National Park – even though the Park is largely unfenced and is otherwise accessible to everyone. So there *will* be consumers who won’t be able to use service providers of their choice, won’t there? (The medical aid schemes are going to face a similar fight, since many of them only pay service providers who’re ‘registered’ on their systems. Read: they only pay doctors who pay them not inconsiderable monthly amounts to remain on their registers.)

No. In all my dealings with SANParks all those years ago, I found its officials and its policies to be quite out of touch with the mechanisms of doing business in the real world – so much so that it became almost impossible to create meaningful attractions that would, in turn, create sustainable employment opportunities (particularly for the disadvantaged communities that live so close to so many of the Parks).

And it looks like nothing’s changed.

I think it’s high time the tourism industry held SANParks to account.