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Newsletter, commentary & on-line discussion about tourism in South Africa - and responsible travel around the world - from Martin Hatchuel‏
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The New Normal of Business Travel: what to expect and how to prepare

The New Normal of Business Travel: what to expect and how to prepare

July 8, 2020 · by martin · in Newsletters

Opinion piece: submitted by SAP Concur For the past few months, most companies have focused their energy on how to adapt to a remote work environment and keep the business moving forward. But, what happens when shelter-in-place restrictions are eased…

Arthur Gillis: What’s wrong in transformation?

Arthur Gillis: What’s wrong in transformation?

May 10, 2013 · by martin · in Newsletters

Change was very much a focus of the first day of HICA 2013: I’ve already written about ‘Hard talk between airlines, tour operators, and hoteliers’ – the session that was moderated by Paul Bannister, CEO of strategic marketing consultancy Ignite:…

New rates management technology to make everyone’s lives easier

May 7, 2013 · by martin · in Newsletters

Imagine you’re the data capture chappy in a busy tour operator’s office and you get an alert from a large and well-known city-style hotel group that explains its latest STO rates, its BARs, its winter/summer/mothers/long-stay/combo/pay-stay/conference/wedding specials, and the difference in…

Can food make Responsible Travel irresponsible?

January 31, 2013 · by martin · in Newsletters

We’re ten days away from our annual international unconference “Responsible Travel Week 2013” (11-17 February) so let’s talk about the elephant shit in the room: Food waste. The UNWTO has just recently released its latest arrivals statistics, and they’re mighty…

Off to SATTIC – see you there?

August 31, 2012 · by martin · in Newsletters

This weekend we’ll be in Gauteng for the first South African Travel and Tourism Industry Conference – SATTIC (2-4 September at the Protea Hotel OR Tambo). http://www.tourismvision2020.co.za/ This collaboration between the Tourism Business Council of South Africa (TBCSA) and the…

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